Terms & Conditions

Effective Date: 23/04/2025

These Terms and Conditions ("Terms") defines the rules for your use of the "vitumark.com" website operated by Safrada Company Limited, trading under the registered business name Vitumark Shopping ("we", "our", or "us"). The services and products of vitumark.com are sold and provided by, and you enter into a contract with: Safrada Company Limited.

Vitumark Shopping
Safrada Company Limited
P. O. Box 275
Tanga, Tanzania
Brela Reg. No. 182936286
Business Licence No. BL01860002024-2500004594

By accessing or using this website, you agree to be bound by these Terms.

1. Eligibility and Age Restriction

This website is intended for users aged 18 years and older. We do not knowingly collect or solicit personal data from individuals under 18. Parents and guardians are responsible for monitoring and supervising their children’s online activities. If you are a parent or legal guardian and you allow your child to use the website and services, then these terms and conditions apply to you and you are responsible for your child's activities on the website and services.

2. Account Registration

Creating an account is optional. Users may complete purchases without registering. However, account holders may benefit from faster checkout and order history tracking in the future.

3. Prohibited Uses

Users must not:

Republish, reproduce, duplicate, copy, or redistribute any material from Vitumark.
Impersonate Vitumark, its staff, or any authorized individuals.
Use the website for any unlawful, harmful, fraudulent, or malicious purpose.
Sending spam, hacking or circumventing our systems or security measures.
Engage in any misuse or activity that disrupts the Site’s operations.

4. Products and Availability

Vitumark primarily offers electronics, as well as other goods under categories such as home & tech, travel accessories, and more.

We sell both new and pre-owned items, including used, refurbished, and similar product categories. All items are sold in functioning and safe-to-use condition unless otherwise stated.

Product availability, descriptions, and prices are subject to change without notice.

5. Repairs, Returns & Warranties

Vitumark does not offer refunds or product returns. Certain products may qualify for repair services, excluding the cost of parts and transportation, and only when explicitly stated in the product description. Repairs are not available by default.

6. Payments and Delivery

We accept the following payment methods:

Visa and Mastercard
Mobile money services available in Tanzania (via third-party payment processors)

Delivery Timeline: Orders are delivered within 3 days.

Shipping Method: We use regional buses and cargo/parcel transport services depending on region and cost. No tracking numbers are provided.

7. Data Processing and International Transfers

By using this website and providing your personal information, you consent to the collection, processing, and storage of your data, including the transfer of data outside Tanzania, as some of our service providers (e.g., hosting platforms and analytics services) are based abroad.

We take reasonable steps to ensure your data is handled securely and in compliance with applicable Tanzanian data protection laws.

8. Limitation of Liability

Vitumark shall not be liable for:

Delays caused by third-party shipping or payment providers.
Payment errors made by customers or issues related to mobile money platforms.
Damages caused by false or inaccurate customer information.
Outdated, incorrect, or incomplete content on the website.
Site unavailability or technical issues.

We make no warranties regarding the completeness, accuracy, or reliability of website content.

9. Intellectual Property

All website content, including text, logos, images, and product descriptions, is the property of Vitumark or licensed to us. Users may not reuse or redistribute any part of the website content without our written consent.

10. Legal Compliance

This Site operates under the laws of the United Republic of Tanzania.

11. Changes to Terms

Vitumark reserves the right to amend these Terms at any time. Updated versions will be posted on this page with a revised effective date. Continued use of the Site after changes implies acceptance.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

📧 vitumarkshopping (at) gmail. com
📞 +255 715 842 928